Our fundraising promise

Child Bereavement UK is registered with the Fundraising Regulator, the independent regulator of charitable fundraising.

Being registered to the Fundraising Regulator means we are committed to its Fundraising Promise which outlines our commitment to our donors and the public.

We will adhere to the Fundraising Code of Practice

We will respect your rights and privacy

We will monitor fundraisers, volunteers and third parties working with us to raise funds, to ensure that they comply with the Code of Fundraising Practice and with this Promise

We will comply with the law as it applies to charities and fundraising

We promise to always put our beneficiaries and clients first and to spend money in the way that is best for them

We will keep your personal information safe. We promise not to sell or share your personal details with other charities. We never have. Your personal and financial information is held securely and in accordance with the Data Protection Act.

We promise to keep you informed about what is being achieved with your money

We will give a clear explanation of how you can make a gift and change a regular donation

If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint. We will listen to feedback and respond appropriately to compliments and criticism we receive

Where the law requires, we will get your consent before we contact you to fundraise

If you tell us that you don’t want us to contact you in a particular way we will not do so. We will work with the Telephone, Mail and Fundraising Preference Services to ensure that those who choose not to receive specific types of communication don’t have to

Feedback from our supporters is important. If you have a suggestion to make or even a compliment to share we will welcome it. If you are unhappy about something please tell us so we can make it right. Should you wish to get in touch or make a complaint please email [email protected] or Tel: 01494 568 949

If we cannot resolve your complaint, we accept the authority of the independent Fundraising Regulator to make a final adjudication. To find out more, please visit the Fundraising Regulator website

We promise to always listen to you

Latest

Snowdrop Walk Co. Durham
Snowdrop Walk Cheshire
Snowdrop Walk Buckinghamshire
Supervising Bereavement Work

23 April 2020, London

Royal Patron: HRH The Duke of Cambridge

HRH The Duke of Cambridge has been Royal Patron of Child Bereavement UK since 2009.
What we do

Our vision is for all families to have the support they need to rebuild their lives, when a child grieves or when a child dies.
When your baby dies

When a baby lives only a short time or dies before birth due to miscarriage, stillbirth or a painful decision to end the pregnancy, people may assume that the loss is not important. This is simply not the case.
Our history

25 years of rebuilding lives together - founded in September 1994 as The Child Bereavement Trust by Jenni Thomas OBE.
Donate in Memory

Setting up a Precious Memories Tribute Fund Families tell us that building and keeping memories can be important when someone important in your life has died. This is why we have introduced the Precious Memories Tribute Fund which you can open in the name of your special person.
Accessibility

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.
What we offer

We are recognised as the leading provider of training for professionals working with bereaved families.
Trustees

Information on the Trustees of Child Bereavement UK.
Grieving for a child of any age

The agony of losing a child of any age is unparalleled. There is no age or point in time that makes it any easier. No parent expects to face the death of their child and no grandparent expects to lose their grandchild.
#OneMoreMinute campaign

If you had 'one more minute,' what would you say? Hear what bereaved families would say if they had one more minute with their special person who has died.