Our fundraising promise

Child Bereavement UK is registered with the Fundraising Regulator, the independent regulator of charitable fundraising.

Being registered to the Fundraising Regulator means we are committed to its Fundraising Promise which outlines our commitment to our donors and the public.

We will adhere to the Fundraising Code of Practice

We will respect your rights and privacy

We will monitor fundraisers, volunteers and third parties working with us to raise funds, to ensure that they comply with the Code of Fundraising Practice and with this Promise

We will comply with the law as it applies to charities and fundraising

We promise to always put our beneficiaries and clients first and to spend money in the way that is best for them

We will keep your personal information safe. We promise not to sell or share your personal details with other charities. We never have. Your personal and financial information is held securely and in accordance with the Data Protection Act.

We promise to keep you informed about what is being achieved with your money

We will give a clear explanation of how you can make a gift and change a regular donation

If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint. We will listen to feedback and respond appropriately to compliments and criticism we receive

Where the law requires, we will get your consent before we contact you to fundraise

If you tell us that you don’t want us to contact you in a particular way we will not do so. We will work with the Telephone, Mail and Fundraising Preference Services to ensure that those who choose not to receive specific types of communication don’t have to

Feedback from our supporters is important. If you have a suggestion to make or even a compliment to share we will welcome it. If you are unhappy about something please tell us so we can make it right. Should you wish to get in touch or make a complaint please email [email protected] or Tel: 01494 568 949

If we cannot resolve your complaint, we accept the authority of the independent Fundraising Regulator to make a final adjudication. To find out more, please visit the Fundraising Regulator website

We promise to always listen to you

Latest

Volunteer Receptionists

Child Bereavement UK is seeking volunteer receptionists to help at our new offices, located in Loudwater. This is a really important role as you’ll be the first face many families see when they come to us for support. You will also be greeting visitors and helping with administration tasks across the charity.
Baby Loss Awareness Week

Baby Loss Awareness Week takes place from 9 to 15 October every year. It’s an opportunity for parents, their families and friends to acknowledge and remember their precious babies who have died. It is is led by Sands in collaboration with over 60 charities in the UK.
Support and Information Worker

We are seeking to appoint a Support & Information Worker in our Leeds office to provide initial telephone/email support and information to both families and professionals contacting Child Bereavement UK.
MASTERCLASS: Mediating conflict and breaking bad news

11 May 2020, London

Help bereaved families rebuild their lives

When a child grieves or when a child dies, lives are shattered. Please give £8 to support our work for one minute.
Genevieve
Supporting bereaved children and young people

Children and young people grieve just as much as adults but they show it in different ways. They copy the responses of the adults around them, and rely on adults to provide them with the support.
Telling a child that someone has died

It is important to tell a child of any age when someone important in their lives has died, and ideally this is done by someone who is closest to them.
Claudia Winkleman becomes Patron of Child Bereavement UK

Claudia Winkleman has become a Patron of Child Bereavement UK, a charity which supports families and educates professionals both when a baby or child of any age dies or is dying, and when a child is facing bereavement.
When your baby dies

When a baby lives only a short time or dies before birth due to miscarriage, stillbirth or a painful decision to end the pregnancy, people may assume that the loss is not important. This is simply not the case.
UK death & bereavement statistics

A parent of children under 18 dies every 22 minutes in the UK; around 23,600 a year. This equates to around 111 children being bereaved of a parent every day.
Royal Patron: HRH The Duke of Cambridge

HRH The Duke of Cambridge has been Royal Patron of Child Bereavement UK since 2009.
What we offer

We are recognised as the leading provider of training for professionals working with bereaved families.
What we do

Our vision is for all families to have the support they need to rebuild their lives, when a child grieves or when a child dies.