Our fundraising promise

Child Bereavement UK is registered with the Fundraising Regulator, the independent regulator of charitable fundraising.

Being registered to the Fundraising Regulator means we are committed to its Fundraising Promise which outlines our commitment to our donors and the public.

We will adhere to the Fundraising Code of Practice

We will respect your rights and privacy

We will monitor fundraisers, volunteers and third parties working with us to raise funds, to ensure that they comply with the Code of Fundraising Practice and with this Promise

We will comply with the law as it applies to charities and fundraising

We promise to always put our beneficiaries and clients first and to spend money in the way that is best for them

We will keep your personal information safe. We promise not to sell or share your personal details with other charities. We never have. Your personal and financial information is held securely and in accordance with the Data Protection Act.

We promise to keep you informed about what is being achieved with your money

We will give a clear explanation of how you can make a gift and change a regular donation

If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint. We will listen to feedback and respond appropriately to compliments and criticism we receive

Where the law requires, we will get your consent before we contact you to fundraise

If you tell us that you don’t want us to contact you in a particular way we will not do so. We will work with the Telephone, Mail and Fundraising Preference Services to ensure that those who choose not to receive specific types of communication don’t have to

Feedback from our supporters is important. If you have a suggestion to make or even a compliment to share we will welcome it. If you are unhappy about something please tell us so we can make it right. Should you wish to get in touch or make a complaint please email [email protected] or Tel: 01494 568 949

If we cannot resolve your complaint, we accept the authority of the independent Fundraising Regulator to make a final adjudication. To find out more, please visit the Fundraising Regulator website

We promise to always listen to you

Latest

Understanding Traumatic Bereavement in Children & Young People

Virtual training - 13 Sep, 5 Oct
Children & Young People with SEN: supporting them through grief

Virtual training - 14 September
Training course descriptions

Child Bereavement UK has more than 25 years' experience in designing and delivering high-quality training to meet the needs of individuals, groups and organisations.
Teenagers and Bereavement

Virtual training - 16 September 2021

Supporting bereaved children and young people

Children and young people grieve just as much as adults but they show it in different ways. Find out how you can help them and more about child grieving.
Telling a child that someone has died

It is important to tell a child of any age when someone important in their lives has died, and ideally this is done by someone who is closest to them.
Let’s Rock & Pennfest

Volunteer with Child Bereavement UK at Let’s Rock retro festival this summer and enjoy the event for free.
Grieving for a child of any age

The agony of losing a child of any age is unparalleled. There is no age or point in time that makes it any easier. No parent expects to face the death of their child and no grandparent expects to lose their grandchild.
When a grandparent dies - the impact on children and young people

The death of a grandparent is often a child or young person’s first encounter with the death of someone important. Parents have a great deal to manage when their own parent or carer dies. There is the grief associated with their own loss, but also the reactions and responses of their children to the death of a grandparent.
Webinars

Webinars for professionals and businesses involved with those affected by bereavement, assisting them to understand the challenges of grief.
When your baby dies

When a baby lives only a short time or dies before birth due to miscarriage, stillbirth or a painful decision to end the pregnancy, people may assume that the loss is not important. This is simply not the case.
Let‘s Rock the 80’s and PennFest Volunteer

We're looking for enthusiastic volunteers to represent Child Bereavement UK at the incredible Let’s Rock the 80’s Festival series this year.
Contact us

Contact one of the Child Bereavement UK centres or get in touch with one of our departments.
Resources for children and young people

This list includes books and resources for bereaved children and young people, including those with special educational or additional needs.