Our fundraising promise

Child Bereavement UK is registered with the Fundraising Regulator, the independent regulator of charitable fundraising.

Being registered to the Fundraising Regulator means we are committed to its Fundraising Promise which outlines our commitment to our donors and the public.

We will adhere to the Fundraising Code of Practice

We will respect your rights and privacy

We will monitor fundraisers, volunteers and third parties working with us to raise funds, to ensure that they comply with the Code of Fundraising Practice and with this Promise

We will comply with the law as it applies to charities and fundraising

We promise to always put our beneficiaries and clients first and to spend money in the way that is best for them

We will keep your personal information safe. We promise not to sell or share your personal details with other charities. We never have. Your personal and financial information is held securely and in accordance with the Data Protection Act 2018

We promise to keep you informed about what is being achieved with your money

We will give a clear explanation of how you can make a gift and change a regular donation

If you are unhappy with anything we have done whilst fundraising, you can contact us to make a complaint. We will listen to feedback and respond appropriately to compliments and criticism we receive

Where the law requires, we will get your consent before we contact you to fundraise

If you tell us that you don’t want us to contact you in a particular way, we will not do so. We will work with the Telephone, Mail and Fundraising Preference Services to ensure that those who choose not to receive specific types of communication don’t have to

Feedback from our supporters is important. If you have a suggestion to make or even a compliment to share, we will welcome it. If you are unhappy about something, please tell us so we can make it right. Should you wish to get in touch or make a complaint please email [email protected] or Tel: 01494 568 949

If we cannot resolve your complaint, we accept the authority of the independent Fundraising Regulator to make a final adjudication. To find out more, please visit the Fundraising Regulator website

We promise to always listen to you.

Latest

Understanding faith and bereavement – the Islamic perspective

Study Day
Helping men cope with grief - study day

Online interactive training
Remembering someone who has died

Our short film suggests ways families and children can remember someone important to them who has died.
Bereavement Support Practitioner (Maternity Cover) - Carlisle

We are looking to recruit a Bereavement Support Practitioner in Carlisle to join our team at Child Bereavement UK.

Telling a child that someone has died

It is important to tell a child of any age when someone important in their lives has died, and ideally this is done by someone who is closest to them.
Supporting bereaved children and young people

Children and young people grieve just as much as adults but they show it in different ways. Find out how you can help them and more about child grieving.
When a grandparent dies - the impact on children and young people

The death of a grandparent is often a child or young person’s first encounter with the death of someone important. Parents have a great deal to manage when their own parent or carer dies. There is the grief associated with their own loss, but also the reactions and responses of their children to the death of a grandparent.
Grieving for a child of any age

The agony of losing a child of any age is unparalleled. There is no age or point in time that makes it any easier. No parent expects to face the death of their child and no grandparent expects to lose their grandchild.
Grief and bereavement in Gypsy and Traveller families

Death and bereavement are experiences common to most of us and few of us go through life without experiencing the death of someone close. Each situation is unique and how we respond to such a death is very individual.
Children's understanding of death at different ages

Babies and young children have no understanding of the concept of death yet, long before they are able to talk, babies are likely to react to upset and changes in their environment brought about by the absence of a significant person.
Child Bereavement UK training

Child Bereavement UK designs and delivers training for professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.
Explaining funerals, burial and cremation to children

The following are suggestions to give you the confidence to talk about funerals in a way that feels right for you and your children.
Contact us

Contact one of the Child Bereavement UK centres or get in touch with one of our departments.
When your baby dies

When a baby lives only a short time or dies before birth due to miscarriage, stillbirth or a painful decision to end the pregnancy, people may assume that the loss is not important. This is simply not the case.

Short guidance films

Our short films are delivered by support practitioners and cover a range of topics on grief and bereavement, providing guidance on what can help. Read more

Books and resources

A list of books and resources relating to grief and bereavement and what may help. Read more

Others' experiences

Some bereaved families find it helpful to read about other peoples’ experiences and how the support they have received has helped them. Read more