This is a full-time role which requires an experienced administrator with CRM experience (Raiser’s Edge) to work closely with the Head of Individual Giving, along with supporting the wider fundraising team.

The Supporter Care Administrator will:

  • be responsible for the administration of voluntary income and volunteer administration, ensuring donations are efficiently and accurately identified, recorded and acknowledged, and for the day-to-day management of the volunteer database. 
  • have the ability to work with a high level of accuracy and attention to detail.
  • have good organisational skills and the ability to prioritise workload. 
  • be professional and a hard-working team player who can remain calm under pressure.
  • have excellent written, communication and IT skills along with experience of CRM databases.
  • be the lead contact for the coordination of some database projects for the fundraising operation, such as the administration of gift aid claims and coordinating data relating to appeals or volunteers.
  • support the fundraising team by providing other administrative support as required.

Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme. 

Hours: 37.5 hours per week

Rate: £27,300 per annum

Reporting to: Head of Individual Giving

Base: Hybrid working from Child Bereavement UK’s Offices in either Buckinghamshire or Cheshire and home

Closing date: 28 May 2024. Initial interviews will be held on Zoom

If you are interested in knowing more please see the job description and person specification or contact [email protected]

Applications should be by CV accompanied with a short covering letter, detailing which post you are interested in applying for and how your experience fits the role. Please email to Jane Hobart [email protected]

Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.

The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.

Data Protection Statement for Recruitment