Child Bereavement UK recognises its duty of care to all those who use our bereavement services, attend our training and fundraising events, visit our premises, fundraise, volunteer or work for the charity.

Bereavement support

We have been following government advice relating to COVID-19 and have taken action to reduce the spread of coronavirus. Many of our staff are working remotely and we are continuing to offer free, confidential bereavement support by telephone, video or instant messenger. We are offering face-to-face support in limited locations with COVID-19 safety measures in place.

Please find below the latest information and guidance with regard to our services and events.

We will continue to monitor the situation and will update this page to reflect any changes in government guidance and in our response. We apologise for any inconvenience that any changes to our services or activities may cause but trust that you understand that the safety and wellbeing of those who use or support our services is paramount.

Please contact us to find out what support is right for you/your family.

Helpline for families and professionals

We are here to respond to your call, Live Chat or email from 9 am - 5 pm Monday to Friday (except Bank Holidays).

We provide:

  • Confidential listening
  • Support, guidance and information
  • Details about the support Child Bereavement UK can offer
  • Signposting to other organisations that can also offer support


Helpline 0800 02 888 40

Live Chat via this website

Email [email protected]

For resources to help support children during the coronavirus outbreak, view our guidance films and Information Sheet here

Training events

Click here for our programme of webinars.

If you have any additional queries please email: [email protected]


Fundraising events

If you have booked to attend a ticketed event and this is postponed or cancelled, we will contact you directly. If you are planning your own fundraising event in aid of Child Bereavement UK, please follow government guidance. Please check our Get involved section for up to date event information.

If you have any additional queries please email: [email protected]

Other useful links

National Bereavement Alliance

Childhood Bereavement Network

At a Loss    (UK bereavement signposting website with information and support services).

The Good Grief Trust

Support After Suicide Partnership

Government guidance on supporting children and young people’s mental health and wellbeing


Updated: 7 Dec 2021