Contact us

Helpline

We provide confidential support, information and guidance to individuals, families and professionals throughout the UK. Our support team is available to respond to calls, Live Chat or email from 9am - 5pm, Monday to Friday (except bank holidays).

Email: [email protected]
Telephone: 0800 02 888 40
Live Chat: via our website

If you would like to get in touch for something other than bereavement support, please use the details below.

Contacting our teams and departments

If you have an enquiry for the following departments, please email in the first instance. Our usual office hours are Monday to Friday, 9am - 5pm.

Head office
Child Bereavement UK, Unit B Knaves Beech Way, Knaves Beech Industrial Estate, Loudwater, High Wycombe, Buckinghamshire, HP10 9QY

General enquiries
Administration, Human Resources and Finance
Email: [email protected]

Media enquiries
Email: [email protected]

Fundraising and events
Email: [email protected]
Telephone: 01494 568 949

Training
Email: [email protected]
Telephone: 01494 568 908

Feedback, comments or complaints
Please see our Policies, Terms & Conditions section for full details.
Email: [email protected]
Telephone: 01494 568 900

Our local services

Buckinghamshire
Child Bereavement UK, Unit B Knaves Beech Way, Knaves Beech Industrial Estate, Loudwater, High Wycombe, Buckinghamshire, HP10 9QY
Email: [email protected]

Cheshire
Child Bereavement UK, 1^st Floor Ashley House, Ashley Way West, Widnes, WA8 7RP
Email: [email protected]

Cumbria
Carlisle Youth Zone, Youth Zone, Victoria Place, Carlisle, Cumbria, CA1 1LR
Email: [email protected]

Glasgow
Child Bereavement UK, First Floor, 16 Fitzroy Place, Glasgow, G3 7RW
Email: [email protected]

Leeds
Child Bereavement UK, Brooklands Court Business Centre, Tunstall Road, Leeds, LS11 5HL
Email: [email protected]

London (East)
Child Bereavement UK, Stratford Advice Arcade, 107-109 The Grove, London, E15 1HP
Email: [email protected]

London (West)
Child Bereavement UK, Beethoven Centre, 174k Third Avenue, London, W10 4JL
Email: [email protected]

Latest

The Pennant Family

The Pennant family share how they’re fundraising for Child Bereavement UK in memory of their son Ned and how they’ve raised funds with three previous challenges.
Ministry of Sound Classical

The Wyldes | Cornwall
Rudimental

The Wyldes | Cornwall
Y Not Festival

Pikehall | Derbyshire

Telling a child that someone has died

It is important to tell a child of any age when someone important in their lives has died, and ideally this is done by someone who is closest to them.
Supporting bereaved children and young people

Children and young people grieve just as much as adults but they show it in different ways. Find out how you can help them and more about child grieving.
Grieving for a child of any age

The agony of losing a child of any age is unparalleled. There is no age or point in time that makes it any easier. No parent expects to face the death of their child and no grandparent expects to lose their grandchild.
When a grandparent dies - the impact on children and young people

The death of a grandparent is often a child or young person’s first encounter with the death of someone important. Parents have a great deal to manage when their own parent or carer dies. There is the grief associated with their own loss, but also the reactions and responses of their children to the death of a grandparent.
Children's understanding of death at different ages

Babies and young children have no understanding of the concept of death yet, long before they are able to talk, babies are likely to react to upset and changes in their environment brought about by the absence of a significant person.
Child Bereavement UK training

Child Bereavement UK designs and delivers training for professionals in health and social care, education, the emergency services and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.
Contact us

Contact details for our Helpline, departments and services.
When your baby dies

When a baby lives only a short time or dies before birth due to miscarriage, stillbirth or a painful decision to end the pregnancy, people may assume that the loss is not important. This is simply not the case.
Children's understanding of death at different ages

Guidance on children's understanding of death at different ages and stages of development.
UK death & bereavement statistics

A parent of children under 18 dies every 22 minutes in the UK; around 23,600 a year. This equates to around 111 children being bereaved of a parent every day.