About our Helpline

Helpline 0800 02 888 40 (Monday – Friday, 9am – 5pm)
[email protected]

Live chat: We are also piloting a live chat service offering bereavement support and information. Click on the blue icon in the bottom right for details.

We provide confidential support, information and guidance to families and professionals throughout the UK. Our helpline team is available to take calls and respond to emails 9 am – 5 pm, Monday to Friday. We are a member of the Helplines Partnership.

Using our Helpline, email support service or live chat

When you contact us, we offer you time to explore your situation and provide information and emotional support through active listening. We can also direct you to other appropriate services, and can talk through approaches with you that other bereaved families have found helpful.

We do not offer counselling, medical information or advice, and we are not an emergency service.

Our services are confidential, but to help us answer your queries and guide you to appropriate support, we may ask some questions about your situation, such as your geographical location, and your age, or the age of those you are supporting.

For more information about how we use any personal information you give us, see our Privacy Policy.

Latest

Volunteer Receptionists

Child Bereavement UK is seeking volunteer receptionists to help at our new offices, located in Loudwater. This is a really important role as you’ll be the first face many families see when they come to us for support. You will also be greeting visitors and helping with administration tasks across the charity.
Baby Loss Awareness Week

Baby Loss Awareness Week takes place from 9 to 15 October every year. It’s an opportunity for parents, their families and friends to acknowledge and remember their precious babies who have died. It is is led by Sands in collaboration with over 60 charities in the UK.
Support and Information Worker

We are seeking to appoint a Support & Information Worker in our Leeds office to provide initial telephone/email support and information to both families and professionals contacting Child Bereavement UK.
MASTERCLASS: Mediating conflict and breaking bad news

11 May 2020, London

Genevieve
Claudia Winkleman becomes Patron of Child Bereavement UK

Claudia Winkleman has become a Patron of Child Bereavement UK, a charity which supports families and educates professionals both when a baby or child of any age dies or is dying, and when a child is facing bereavement.
Royal Patron: HRH The Duke of Cambridge

HRH The Duke of Cambridge has been Royal Patron of Child Bereavement UK since 2009.
What we do

Our vision is for all families to have the support they need to rebuild their lives, when a child grieves or when a child dies.
Our history

25 years of rebuilding lives together - founded in September 1994 as The Child Bereavement Trust by Jenni Thomas OBE.
Donate in Memory

Setting up a Precious Memories Tribute Fund Families tell us that building and keeping memories can be important when someone important in your life has died. This is why we have introduced the Precious Memories Tribute Fund which you can open in the name of your special person.
Accessibility

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.
Trustees

Information on the Trustees of Child Bereavement UK.
Set up an online fundraising page

Online fundraising is now the most popular and effective way to raise money for charity. Setting up your online fundraising page is simple.
Impact Film 2017-18

Last year we provided bereavement support to more children, young people, parents and families than ever before and we trained more professionals to provide the best possible care.