About our Helpline

Helpline 0800 02 888 40 (Monday – Friday, 9am – 5pm)
[email protected]

Live chat: We are also piloting a live chat service offering bereavement support and information. Click on the blue icon in the bottom right for details.

We provide confidential support, information and guidance to families and professionals throughout the UK. Our helpline team is available to take calls and respond to emails 9 am – 5 pm, Monday to Friday. We are a member of the Helplines Partnership.

Using our Helpline, email support service or live chat

When you contact us, we offer you time to explore your situation and provide information and emotional support through active listening. We can also direct you to other appropriate services, and can talk through approaches with you that other bereaved families have found helpful.

We do not offer counselling, medical information or advice, and we are not an emergency service.

Our services are confidential, but to help us answer your queries and guide you to appropriate support, we may ask some questions about your situation, such as your geographical location, and your age, or the age of those you are supporting.

For more information about how we use any personal information you give us, see our Privacy Policy.

Latest

Snowdrop Walk Co. Durham
Snowdrop Walk Cheshire
Snowdrop Walk Buckinghamshire
Supervising Bereavement Work

23 April 2020, London

Royal Patron: HRH The Duke of Cambridge

HRH The Duke of Cambridge has been Royal Patron of Child Bereavement UK since 2009.
What we do

Our vision is for all families to have the support they need to rebuild their lives, when a child grieves or when a child dies.
Our history

25 years of rebuilding lives together - founded in September 1994 as The Child Bereavement Trust by Jenni Thomas OBE.
Donate in Memory

Setting up a Precious Memories Tribute Fund Families tell us that building and keeping memories can be important when someone important in your life has died. This is why we have introduced the Precious Memories Tribute Fund which you can open in the name of your special person.
Accessibility

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.
Trustees

Information on the Trustees of Child Bereavement UK.
What we offer

We are recognised as the leading provider of training for professionals working with bereaved families.
Set up an online fundraising page

Online fundraising is now the most popular and effective way to raise money for charity. Setting up your online fundraising page is simple.
Impact Film 2017-18

Last year we provided bereavement support to more children, young people, parents and families than ever before and we trained more professionals to provide the best possible care.
#OneMoreMinute campaign

If you had 'one more minute,' what would you say? Hear what bereaved families would say if they had one more minute with their special person who has died.