About our Helpline

Helpline 0800 02 888 40 (Monday – Friday, 9am – 5pm)
[email protected]

Live chat: We are also piloting a live chat service offering bereavement support and information. Click on the blue icon in the bottom right for details.

We provide confidential support, information and guidance to families and professionals throughout the UK. Our helpline team is available to take calls and respond to emails 9 am – 5 pm, Monday to Friday. We are a member of the Helplines Partnership.

Using our Helpline, email support service or live chat

When you contact us, we offer you time to explore your situation and provide information and emotional support through active listening. We can also direct you to other appropriate services, and can talk through approaches with you that other bereaved families have found helpful.

We do not offer counselling, medical information or advice, and we are not an emergency service.

Our services are confidential, but to help us answer your queries and guide you to appropriate support, we may ask some questions about your situation, such as your geographical location, and your age, or the age of those you are supporting.

For more information about how we use any personal information you give us, see our Privacy Policy.

Latest

Please give £8 to help bereaved families rebuild their lives

When a child grieves or when a child dies, lives are shattered. Please give £8 to support our work for one minute.
Nick
Ian
Working in a service for bereaved children and young people (4 day course)

13 February 2020, Leeds

Genevieve
Claudia Winkleman becomes Patron of Child Bereavement UK

Claudia Winkleman has become a Patron of Child Bereavement UK, a charity which supports families and educates professionals both when a baby or child of any age dies or is dying, and when a child is facing bereavement.
Telling a child that someone has died

It is important to tell a child of any age when someone important in their lives has died, and ideally this is done by someone who is closest to them.
Supporting bereaved children and young people

Children and young people grieve just as much as adults but they show it in different ways. They copy the responses of the adults around them, and rely on adults to provide them with the support.
When your baby dies

When a baby lives only a short time or dies before birth due to miscarriage, stillbirth or a painful decision to end the pregnancy, people may assume that the loss is not important. This is simply not the case.
Royal Patron: HRH The Duke of Cambridge

HRH The Duke of Cambridge has been Royal Patron of Child Bereavement UK since 2009.
Grieving for a child of any age

The agony of losing a child of any age is unparalleled. There is no age or point in time that makes it any easier. No parent expects to face the death of their child and no grandparent expects to lose their grandchild.
What we offer

We are recognised as the leading provider of training for professionals working with bereaved families.
What we do

Our vision is for all families to have the support they need to rebuild their lives, when a child grieves or when a child dies.
UK death & bereavement statistics

A parent of children under 18 dies every 22 minutes in the UK; around 23,600 a year. This equates to around 111 children being bereaved of a parent every day.