Who we are:

Childline is a private and confidential service for children and young people up to the age of 19. Our counsellors are human beings with different jobs, families and friends. They may be gay, heterosexual, bisexual, of any ethnicity or religion, have a disability or long term illness. They have all been children and had different experiences of childhood but they will never assume things about your situation or how you may be feeling. The focus will always be you and because of this, counsellors do not talk about themselves or answer personal questions. They are real people who care and want to be there for you.

What we offer: 

You can contact a Childline counsellor about anything -no problem is too big or too small. Call free on 0800 1111, have a 1-2-1 chat online or send an email

Childline counsellors are trained staff and volunteers who all have experience of listening and talking to children and young people.Childline helps children and young people 24 hours a day, every day of the year. Becoming a Childline volunteer means being there when a child needs you the most. Just 4 hours out of your week can help thousands of children and young people. Sometimes all they need is someone like you who has the time to listen.

You’ll be trained and supported to develop the skills needed to offer comfort, support and practical advice to the many young people and children who call us for help. Think this may be the role for you? Learn more about our volunteer counsellor role. We also have volunteering roles on the switchboard and administration. Contact us at [email protected] for more information.

How to Contact Us:

Tel: 0800 1111  
Website: www.childline.org.uk